At Segal Travels, we aim to provide a clear and transparent refund process for your travel bookings, including flights, hotels, and tours. Please read this policy carefully to understand when you may be eligible for a refund and how to request it.
Refund eligibility depends on the airline, hotel, or tour provider’s policy for your booking.
Some bookings, such as promotional or discounted fares, are non-refundable.
Refundable bookings may have cancellation charges, which will be deducted from your refund.
Service fees, processing fees, and convenience charges are non-refundable.
1️⃣ Email us at [your email] with your booking reference number and the reason for cancellation.
2️⃣ For urgent requests, call our support team at [your phone number].
3️⃣ Our team will review your request within 5–7 business days and inform you about refund eligibility and the amount.
Approved refunds will be processed within 7–14 business days after confirmation.
Refunds will be credited to your original payment method.
Processing times may vary based on your bank or payment provider.
✅ If your booking is cancelled by the airline, hotel, or tour provider, Segal Travels will assist you in obtaining a refund according to their policy.
✅ Non-refundable components such as visa fees, travel insurance, or government taxes may not be refunded.
✅ Refund policies are subject to change by airlines, hotels, and providers, and we will follow the applicable policy at the time of your refund request.
